Zapt

Zapt is a hybrid AI and human-powered service for designing, building, and deploying custom AI automations and workflows for businesses that have outgrown DIY tools but are not ready for full-service agencies. It focuses on rapidly creating robust, production-ready solutions that integrate AI into existing operations, without requiring in-house technical expertise. The primary purpose of Zapt is to deliver agency-level AI implementations in days, not months, at a cost and complexity appropriate for small and mid-sized teams.

Zapt combines AI-driven development with expert oversight to scope, architect, and implement tailored workflows such as lead qualification, customer support automation, content operations, and internal process optimization. The platform connects to popular business systems (e.g., CRMs, help desks, collaboration tools) and uses AI models to orchestrate tasks, route information, and trigger actions based on your specific rules and data. Human experts handle configuration, prompt design, data mapping, and quality assurance to ensure reliability, accuracy, and alignment with business goals. Zapt also supports iteration and refinement, allowing workflows to evolve as your requirements change.