Shopify SimGym

Shopify SimGym is an AI-powered training and simulation tool designed to help merchants and teams practice managing a Shopify store in a risk-free environment. It simulates realistic store operations so users can learn, experiment, and refine their skills without impacting a live storefront. The primary purpose is to accelerate onboarding, improve operational accuracy, and build confidence in using Shopify’s ecosystem and workflows.

The tool provides structured, scenario-based simulations that mirror common e-commerce tasks such as updating product catalogs, configuring discounts, processing orders, and handling customer support situations. Users can walk through guided exercises that replicate real-world events, including peak sales periods, inventory issues, and policy changes, allowing them to see the consequences of their choices in a controlled context. SimGym also supports performance tracking, enabling managers to assess how team members respond to different operational challenges and identify skills gaps. Its AI-driven feedback helps users understand best practices and correct mistakes before they occur in production.