WhatsFly

WhatsFly is a full-stack omnichannel messaging and automation platform built on the official WhatsApp Business API. It is designed to help businesses centralize and scale customer communication across multiple channels while maintaining consistency, speed, and quality of service. The platform’s primary purpose is to streamline engagement, marketing, and support workflows through a unified, automation-ready environment.

WhatsFly consolidates conversations from WhatsApp, Facebook, Instagram, and Telegram into a single shared inbox, enabling teams to collaborate, assign conversations, and reduce response times. It supports AI-powered chatbots with low-code configuration, allowing users to build automated flows for FAQs, lead qualification, order tracking, and basic support without extensive development effort. The platform integrates with CRMs, e-commerce systems, and third-party tools to trigger automated notifications, abandoned cart reminders, order updates, and personalized campaigns based on customer data. Additional capabilities include advanced audience segmentation, catalog-based selling, Green Tick verification support, AI-to-human handoff, and real-time analytics for monitoring campaign performance, agent productivity, and conversation outcomes.