Relish Ai

Relish AI is an AI-powered shopping assistant designed to automate customer support and enhance the buying experience for Shopify stores. It provides real-time, conversational assistance to shoppers, helping them find products, get answers to common questions, and complete purchases more efficiently. The primary purpose of Relish AI is to reduce support workload while increasing conversions and customer satisfaction through intelligent, always-on engagement.

The platform integrates directly with Shopify, syncing product catalogs, inventory, pricing, and order data so the chatbot can respond with accurate, store-specific information. Relish AI can handle FAQs, order status inquiries, shipping and return questions, and basic troubleshooting without human intervention. It supports guided product discovery through personalized recommendations, search, and filtering based on customer preferences and browsing behavior. The tool also offers customizable chat flows, multilingual support, and analytics to monitor chatbot performance, common queries, and sales impact.