Pagerly

Pagerly is an on-call management and incident collaboration tool designed to centralize and automate alerting workflows directly within Slack. It helps engineering, SRE, DevOps, and support teams create, manage, and rotate on-call schedules while keeping all stakeholders aligned in real time. By integrating with popular incident and ticketing platforms, Pagerly ensures that the right people are notified quickly and can respond without leaving their primary communication channel.

Key capabilities include creating and maintaining on-call rotations, syncing on-call users with Slack user groups, and automatically updating who is currently on call. Pagerly integrates with Jira and Jira Service Management (JSM) to sync incidents and tickets with Slack channels, making it easier to track ownership and status. It also connects with PagerDuty and Opsgenie directly in Slack, allowing teams to acknowledge, escalate, and manage alerts from those systems without context switching. An integrated incident bot in Slack streamlines incident declaration, coordination, and resolution, helping teams standardize workflows and reduce response times.