
Levity
Levity is an AI tool that classifies incoming emails and attachments into user-defined categories to automate sorting, routing, and prioritization without manual tagging.
Levity is an AI-powered automation tool designed to classify and organize unstructured information such as emails, attachments, documents, and text inputs. Its primary purpose is to replace manual tagging and rule-based filters with custom machine learning models that adapt to your specific workflows and categories. By learning from your examples, Levity helps teams consistently route, prioritize, and act on incoming information at scale.
Key features include custom no-code AI models that can be trained on your own data to recognize topics, intent, sentiment, or document types. Levity integrates with common tools such as Gmail, Outlook, Slack, and various CRMs and helpdesk platforms, enabling automated labeling, routing, and triggering of downstream workflows without requiring engineering resources. It supports classification of PDFs, images, and other attachments, allowing you to extract structure from previously unstructured channels. The platform provides monitoring dashboards and feedback loops so you can review predictions, correct errors, and continuously improve model performance over time.
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