Dittofeed

Dittofeed is an open-source, embeddable customer engagement platform designed to centralize and automate messaging across email, SMS, mobile push, WhatsApp, and other channels. Its primary purpose is to help product and growth teams orchestrate personalized, event-driven communications without relying heavily on engineering resources. By integrating directly with your data sources and product stack, Dittofeed enables consistent, behavior-based messaging throughout the customer lifecycle.

Key features include low-code customer segmentation that lets teams define audiences using real-time events, user traits, and custom properties. A drag-and-drop journey builder allows you to design multi-step workflows, branching paths, and triggered campaigns based on user actions such as signups, purchases, or inactivity. Reusable message templates standardize branding and content across channels, while dynamic fields and conditional logic support personalization at scale. Because Dittofeed is open source and embeddable, it can be self-hosted or integrated deeply into existing infrastructure, offering greater control over data privacy and customization than typical SaaS-only tools.