Brainfish

Brainfish is an AI-powered support platform that learns directly from your product videos, help content, and internal documentation to deliver accurate, context-aware assistance across all customer channels. It ingests and structures your existing knowledge—such as onboarding videos, feature walkthroughs, FAQs, and product manuals—then uses this data to power AI agents that can understand user intent, reference the right content, and provide step-by-step guidance.

Key capabilities include automated knowledge extraction from video and text, semantic search across your support library, and AI-driven responses that stay consistent with your product and brand guidelines. Brainfish can be deployed on your website, within your product, or integrated into existing support tools to handle common questions, troubleshoot issues, and guide users through complex workflows.