Bigpanda is an agentic IT operations platform that aggregates monitoring data, detects incidents, and automates incident response workflows to improve service reliability and operational efficiency.
BigPanda is an agentic IT operations platform that centralizes, correlates, and automates incident management across complex, hybrid environments. It ingests data from monitoring, observability, change management, and ticketing tools, then uses AI-driven correlation to group related alerts into actionable incidents. This reduces noise, surfaces root causes faster, and provides a unified operational view for IT and SRE teams.
The platform’s core capabilities include alert correlation, incident enrichment, automated runbook execution, and end-to-end incident lifecycle management. BigPanda can automatically enrich incidents with context such as recent changes, topology data, and relevant logs, enabling faster triage and more accurate decision-making. Its workflow automation engine supports policy-based actions, such as auto-ticket creation, routing to the right teams, triggering remediation scripts, and updating stakeholders.
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