Betterfeedback

Betterfeedback is an AI-powered feedback collection platform that replaces traditional forms and surveys with natural, conversational experiences via chat or voice. Its primary purpose is to increase response rates and improve the quality of insights by allowing users to share feedback in a more intuitive, dialogue-based format. Organizations can deploy Betterfeedback across websites, apps, or product flows to capture structured and unstructured feedback without forcing respondents through rigid form fields.

The tool uses AI to guide respondents with adaptive questions, probe for clarification, and dynamically adjust the conversation based on previous answers. It supports over 30 languages, enabling global feedback collection with automatic transcription and translation for voice inputs. Betterfeedback automatically summarizes responses, extracts key themes, and highlights sentiment, significantly reducing manual analysis time. It also provides integrations and export options so teams can move insights into existing analytics, CRM, or product management tools.