Userology

Userology is an AI-moderated user research platform designed to help product, UX, and research teams collect high-quality customer insights at scale. It automates the process of running user interviews, surveys, and concept tests, enabling faster decision-making with consistent, structured feedback. The platform focuses on delivering speed, volume, and depth of insights without sacrificing research rigor or data quality.

Userology uses AI agents to conduct moderated sessions, ask dynamic follow-up questions, and probe for deeper context based on participant responses. It supports a variety of research formats, including usability tests, feature feedback, onboarding flows, messaging validation, and discovery interviews. The tool aggregates responses, identifies patterns, and generates structured summaries, themes, and highlight snippets so teams can quickly move from raw data to actionable findings. Built-in participant management, screening, and scheduling workflows help streamline operations and reduce manual coordination.