UserCall

UserCall is an AI-driven platform for running large-scale, voice-based user interviews without manual moderation. It conducts automated, conversational interviews with your users and then transforms the recordings into structured, decision-ready insights. The primary purpose of UserCall is to help product, UX, and research teams gather deeper qualitative feedback at scale, without the scheduling overhead or manual analysis typically required.

The platform uses AI to moderate interviews in real time, ask adaptive follow-up questions, and keep conversations focused on your research objectives. It automatically transcribes and analyzes responses, surfacing themes, sentiment, and recurring patterns across hundreds of interviews. Researchers can review rich thematic reports, highlight key quotes, and filter insights by segment, behavior, or response type. UserCall also centralizes recordings, transcripts, and summaries in one place, making it easier to share findings with stakeholders and track learning over time.