Relyable

Relyable is an evaluation and monitoring platform designed specifically for AI voice and phone agents. Its primary purpose is to help teams systematically measure, debug, and improve the performance of conversational agents before and after deployment. By providing structured evals and analytics, Relyable enables organizations to ship reliable, high-performing AI phone experiences faster and with greater confidence.

The platform offers automated call evaluations based on customizable criteria such as task completion, compliance, latency, and user satisfaction. It supports scenario-based testing, allowing teams to create realistic call flows and edge cases to stress-test agents under different conditions. Detailed transcripts, call-level metrics, and error categorization make it easier to pinpoint failure modes, regressions, and bottlenecks in both the model and call orchestration logic. Relyable also integrates into existing development workflows, enabling continuous evaluation as models, prompts, or routing strategies change.