Orby AI

Orby AI is an AI-driven process intelligence and automation platform designed to analyze how work is actually done across an organization and translate those insights into executable actions. It observes user interactions, systems, and workflows, then uses advanced models to identify patterns, bottlenecks, and opportunities for automation and optimization. Its primary purpose is to bridge the gap between process discovery and real-world execution, enabling enterprises to operationalize AI at scale within their existing technology stack.

Using Large Action Models (LAMs), Orby AI focuses not only on understanding language and data but also on modeling real business actions and sequences of tasks. It leverages neuro-symbolic reasoning to combine statistical learning with explicit business rules, allowing it to handle complex, exception-heavy processes more reliably than purely statistical approaches. The platform supports agentic process discovery, autonomously mapping end-to-end workflows from live activity rather than relying solely on static documentation. These capabilities are integrated into the Uniphore Business AI Cloud, enhancing orchestration, decisioning, and automation across customer service, back-office, and knowledge-intensive operations.