Loox ‑ Visual Product Reviews

Loox ‑ Visual Product Reviews is a Shopify and Shopify Plus app designed to collect, display, and leverage customer reviews—especially photo and video reviews—to increase trust and conversions. It helps ecommerce brands turn real customer experiences into persuasive social proof, directly integrated into their storefront. The primary purpose of Loox is to streamline the review collection process and present those reviews in visually engaging formats that drive sales and repeat purchases.

Loox enables automated review requests via email, encouraging customers to submit text, photo, and video reviews after purchase. It offers customizable review widgets and galleries that can be embedded on product pages, homepages, and dedicated review pages, ensuring consistent branding and layout control. The tool also supports review imports from other platforms, star ratings in Google Shopping, and multi-language displays for international stores. Additionally, Loox provides referral and upsell functionalities, allowing merchants to reward customers for sharing products and to surface relevant social proof during the shopping journey.