Leena Ai

Leena AI is an enterprise-grade AI platform that provides “AI colleagues” to handle employee queries and workflows across HR, IT, and Finance. Its primary purpose is to centralize support, automate routine requests, and give employees a single, conversational interface for getting help, information, and services. By integrating with existing systems and knowledge bases, Leena AI reduces manual ticket volume and improves response times across departments.

The platform offers an AI-powered employee helpdesk that can answer policy questions, troubleshoot common IT issues, and guide users through finance processes such as reimbursements or invoice status checks. It supports omnichannel access via web, mobile, collaboration tools (such as Slack or Microsoft Teams), and email, ensuring employees can get assistance wherever they work. Leena AI connects with HRIS, ITSM, and ERP tools to fetch real-time data, trigger workflows (e.g., password resets, access requests, leave applications), and keep records synchronized. Built-in analytics provide insights into query trends, deflection rates, and service performance, enabling continuous improvement of knowledge content and processes.