Klynk

Klynk is an AI-powered customer success automation platform designed to streamline and scale post-sales workflows without increasing headcount. It enables teams to automate critical processes such as customer onboarding, renewals, and Quarterly Business Reviews (QBRs) using configurable, data-driven workflows. Klynk connects to your existing customer data sources and systems of record, then uses this information to trigger personalized sequences, tasks, and communications based on customer health, lifecycle stage, and engagement patterns.

Key capabilities include automated onboarding journeys that guide customers through implementation steps, proactive renewal workflows that surface upsell and risk signals, and QBR automation that assembles relevant metrics, usage data, and insights into structured, shareable formats. The platform provides 90-day early risk alerts by analyzing leading indicators of churn, allowing CSMs to intervene before issues escalate. Teams can define playbooks, standardize best practices, and ensure consistent execution across accounts.