Floatbot AI

Floatbot AI is an enterprise-grade, no-code platform for building and deploying generative AI voice bots, chatbots, and real-time agent assist solutions. It enables organizations to design conversational AI agents that can handle customer interactions across voice, web, mobile, and messaging channels without requiring deep technical expertise. The platform is built to support scalable, secure, and compliant deployments for large enterprises and regulated industries.

Floatbot AI provides tools to design conversation flows, integrate large language models, and configure omnichannel experiences through a visual interface. It supports AI voice agents for inbound and outbound calls, including features such as natural language understanding, text-to-speech, speech-to-text, and call routing. The platform also includes real-time Agent Assist capabilities that listen to ongoing calls or chats and provide live suggestions, knowledge base answers, and next-best actions to human agents. Integration options with CRMs, ticketing systems, payment gateways, and backend APIs allow AI agents to perform end-to-end tasks such as authentication, order management, appointment scheduling, and transaction processing.