Coxpost

Coxpost is an AI-powered platform designed to centralize and automate social media and customer communication workflows. It combines chatbot capabilities, social media scheduling, and multi-channel marketing tools to help businesses manage engagement, sales, and follow-up from a single interface. The primary purpose of Coxpost is to streamline how brands interact with audiences across social networks, convert conversations into leads or sales, and maintain consistent communication via email and SMS.

Coxpost includes an AI-driven social media chatbot that can respond to comments and messages, answer common questions, and guide users through purchase flows directly within social media chats. Its social media post scheduler allows users to plan and publish content across multiple channels in advance, improving consistency and reducing manual effort. The platform supports automated comment handling on posts, enabling actions such as replying, sending private messages, or capturing leads based on specific triggers. Additionally, Coxpost integrates eCommerce features into chat interactions, enabling product recommendations, order handling, and payment flows, while also providing tools for email and SMS marketing campaigns that can be triggered from social media activity.