
Central by Zapier is an AI workspace that lets users build, orchestrate, and automate multi-step workflows across apps using Zapier’s agents and integrations.
Central by Zapier is an AI workspace that connects directly to your apps and data, allowing you to build task‑specific AI agents that can take real action, not just generate text. Instead of manually switching between tools, you can create agents that read from and write to systems like Gmail, Slack, Google Sheets, CRMs, project management tools, and databases through Zapier’s existing integrations.
Core capabilities include configuring agents with clear instructions, defining which apps and data they can access, and controlling what actions they are allowed to perform. Agents can search records, update fields, send messages, create tasks, move data between apps, and trigger automated workflows based on natural language requests. You can also chain actions, so one agent can gather information, summarize it, and then perform follow‑up steps automatically.
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