Be My Eyes is a mobile app that connects blind and low-vision users with sighted volunteers via live video for visual assistance with everyday tasks.
Be My Eyes is an accessibility platform that connects blind and low-vision users with sighted volunteers and specialized company support agents through live video calls. Using a smartphone camera, users can request visual assistance for everyday tasks, allowing a remote helper to see their environment and provide real-time guidance. The service is available 24/7 and supports multiple languages, enabling global access to visual support.
Core use cases include reading labels, identifying colors, navigating unfamiliar environments, checking expiration dates, operating appliances, and troubleshooting technology. In addition to volunteers, Be My Eyes offers “Specialized Help,” which connects users directly with customer support teams from participating organizations for assistance with their products and services.
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