AiSensy

AiSensy is a WhatsApp marketing and customer engagement platform built on the official WhatsApp Business API. It enables businesses to run compliant, large-scale communication on WhatsApp for marketing, customer support, and transactional notifications. The platform is designed to help companies centralize, automate, and measure their WhatsApp interactions with customers from a single interface.

Key capabilities include WhatsApp broadcast campaigns with segmentation, personalization, and template-based messaging for promotional and informational use. AiSensy provides a multi-agent shared inbox for handling support queries, complete with assignment, internal notes, and conversation history. It supports automated workflows and chatbots to handle FAQs, order updates, reminders, and lead qualification without manual intervention. The platform also offers real-time analytics on message delivery, read rates, click-throughs, and agent performance, helping teams optimize communication strategies and measure ROI.