Talkroute

Talkroute is a virtual phone system designed to help businesses manage calls, texts, and voicemails from any device using a single, professional business number. It enables teams to handle inbound and outbound communication without traditional phone hardware, routing calls to existing phones, computers, or mobile devices. The platform is built to support remote, distributed, and on-site teams that need a unified communication presence for customers.

Talkroute offers features such as call forwarding, call menus (IVR), extensions, and call transfer to route callers efficiently to the right person or department. Users can send and receive SMS and MMS messages, manage voicemail with email delivery, and use call recording for quality assurance and training. The system supports local, toll-free, and vanity numbers, as well as number porting from existing providers. Additional capabilities include business hours routing, call stacking (queuing), analytics and reporting, and integrations with tools like Zapier for workflow automation.