Outerspan is a platform for building, deploying, and managing AI agents that communicate via email. It provides both an API and a web-based dashboard, enabling teams to integrate email-capable agents into existing systems or manage them directly without custom infrastructure. The primary purpose of Outerspan is to streamline and automate email-based workflows, from inbound request handling to outbound notifications and follow-ups, using configurable, scalable AI agents.
Key features include agent creation and configuration with support for custom logic, routing, and behavior tailored to specific email workflows. Outerspan’s API allows developers to programmatically trigger, monitor, and control agents, while the dashboard offers non-technical users tools to manage agents, review activity, and adjust settings. The platform supports scaling from a single agent to many, handling large volumes of email with consistent performance. Built-in monitoring and logging help teams track agent behavior, troubleshoot issues, and maintain compliance with internal policies.
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