Muno

Muno is a platform for creating AI agents that can participate in natural, voice-based conversations with your team. It is designed to help organizations offload repetitive communication tasks, provide instant answers, and support internal workflows through intelligent, conversational interfaces. By integrating voice AI directly into everyday operations, Muno enables teams to access information and assistance without relying solely on text-based tools or manual processes.

The platform allows users to design and configure custom AI agents with specific roles, knowledge bases, and behavior guidelines. These agents can be connected to internal documentation, knowledge systems, or process manuals so they can respond accurately to team questions and scenarios. Muno supports real-time voice interactions, enabling agents to join calls or voice channels, respond to spoken queries, and follow conversational context across multiple turns. The system is built to be configurable, allowing teams to control how agents answer, escalate complex issues, or hand off to human colleagues when needed.