Missive AI

Missive AI is a shared inbox and team communication platform that centralizes email, chat, and collaboration in a single workspace. It allows teams to manage group email addresses (such as support@ or sales@), individual inboxes, and internal discussions without switching tools. Users can assign conversations, set clear ownership, and track who is responsible for each message, reducing duplicate replies and missed inquiries.

The platform supports real-time collaboration on emails through shared drafts, comments, and internal chat threads attached directly to conversations, so teams can discuss context and craft responses together without forwarding or copying messages. Missive AI includes rules and automation for routing, tagging, and organizing messages, as well as integrations with tools like CRM systems, project management platforms, and calendars.