CopyCat

CopyCat is an AI automation platform designed to replace or augment traditional BPO and back-office teams with domain-specific AI agents. It enables companies to convert existing standard operating procedures (SOPs) into production-ready workflows in days, not months. The platform focuses on handling repetitive, rules-based operational tasks with high accuracy while maintaining strict compliance standards, including SOC 2 and HIPAA.

Key capabilities include configurable AI agents that can be trained directly from your SOPs, knowledge bases, and internal documentation, allowing them to follow complex, multi-step processes end-to-end. CopyCat integrates with common business tools and data sources to read, write, and update information across systems, supporting tasks such as form processing, data entry, ticket triage, claims handling, and customer operations. The platform provides monitoring, audit trails, and human-in-the-loop controls so teams can review, approve, or override agent decisions where needed. Its security and compliance framework is designed for regulated industries, supporting safe handling of sensitive data and robust access controls.