Chorus Ai

Chorus AI is a conversation intelligence platform that analyzes sales calls, meetings, and demos to help revenue teams improve performance and consistency. It automatically records, transcribes, and indexes calls, then uses AI to identify key moments such as objections, next steps, competitor mentions, pricing discussions, and customer pain points. Integrated with ZoomInfo’s B2B data, Chorus AI enriches conversations with firmographic and contact information, giving teams deeper context on accounts and stakeholders.

Core capabilities include searchable call libraries, topic and keyword tracking, and conversation analytics that highlight talk ratios, question frequency, and engagement signals. Managers can create playlists of exemplary calls for onboarding and coaching, leave time-stamped comments, and track adoption of specific messaging or sales methodologies. Reps can quickly review summaries, action items, and follow-ups instead of rewatching entire calls.