Checkbox

Checkbox is an AI-powered intake and workflow automation platform designed to centralize and streamline how teams handle requests, matters, and tasks from the business. It provides a single, structured front door for legal, risk, compliance, HR, and other internal service teams, replacing ad hoc email and chat requests with standardized, trackable workflows. The primary purpose of Checkbox is to help teams gain visibility, control, and consistency over their work while reducing manual effort and response times.

Checkbox enables teams to design and deploy intelligent request forms, decision trees, and workflows without coding, using a visual builder. It can automatically triage and route incoming matters based on predefined rules, capture required information upfront, and trigger approvals, notifications, and task assignments. The platform supports automation of document generation, playbook-based guidance, and self-service knowledge delivery through AI-powered assistants. Centralized dashboards and reporting provide real-time insight into volumes, cycle times, and bottlenecks, helping teams manage workloads and demonstrate performance.